GLAMIRA REVIEWS
Discover what customers think of our services, with more than 10,000 reviews on an independent review site.
Awards
4.85
97.0320%
reviews (12202)
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Kayla 
93%
Final Round Verified Buyer
I was nervous ordering jewelry online for the first time- Especially from a company I hadn't really heard of. While there were pretty visible imperfections in the ring I purchased; it was such good quality for the price I paid.They were also quick to answer my questions via message. GLAMIRA should be proud. I personally think they are onto something good. Affordable, customizable gifts? We should be so lucky! But if you're one of those customers that wants the best of the best- you better be able to pay for it; for not everyone can. Thank you so much GLAMIRA!
Reviewed on:GLAMIRA Men's Ring Final Round
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Lanora
100%
WONDERFUL RING Verified Buyer
I got this ring for my husband for our 40th wedding anniversary. I got it in white and tallow gold with a ruby stone. I had no problems with ordering and the ring came early. Tracking my order was a breeze, they kept me informed of my order with every step of the process. I got it engraved which came out exactly as I wanted it to. The packaging was great and the ring is very classy. He was so surprised and pleased with it and it looks great on him! I would recommend Glamira to anyone looking for stylish looks for an affordable price.
Reviewed on:GLAMIRA Men's Ring Bellanca
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Jiri
100%
Great product at good price Verified Buyer
Giving credit where it's due. Ring arrived on time. It looks as good in reality as it does on the website. The box is a basic black paper box, but I prefer it that way - why pay for a box that gets thrown out and wasted. The ring, incl. engraving, is flawless and would cost twice as much in a local shop.
It arrived with white fibres caught in one of the gem clamps, probably from production. Will get these removed by a local jeweller, as well as the ring downsized (size M is strangely not available on the website, only M1/2).
Overall great online shopping experience. The online ring building/customisation app is second to none.
She said yes. ;)
Reviewed on:Engagement Ring Anni
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John
100%
Original designs, high quality, fast delivery Verified Buyer
I searched extensively for my first earring and only found boring designs until I came across the Glamira site. There were so many beautiful designs I had trouble picking one. When I received the earring I finally chose it exceeded my expectations, and the presentation in a lit earring box made its delivery even more impressive. I expected delays after reading other reviews, but it actually shipped a day earlier than the originally scheduled date, and I was kept informed of its delivery schedule via email. I expect to order more jewelry for my wife and myself from Glamira.
Reviewed on:GLAMIRA Men's Earring Driscol
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Caroline
100%
Impeccable Verified Buyer
To all those couples out there looking for something different. I highly recommend Glamira. The Amelie ring we chose is beautiful. I fell in Love with it the moment i saw it and my fiancé said it was made for "me" the complements i have received too were all good . Although you will need to be patient because it says on the site that it is ready to ship in 5-7 days. It will take longer than that to make and ship. We ordered our ring in the last week of January and it came a few days before Valentine's. It was a little stressful the waiting but the customer services were outstanding and the followed up on all of my requests. We will certainly be purchasing our wedding rings here also.
Reviewed on:GLAMIRA Ring Amelie
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Nila
100%
Love it! Verified Buyer
I got engaged about 3 weeks ago and this is the perfect ring for me! The shape, the price, and the ability to customize was what attracted me most to it. I bought the white gold, white sapphire model and it looks so lovely on my hand! The only things I would have changed I realized is the cut of the stone doesn't do it for me at certain angles, but that's bound to happen when buying online. The band is also thicker than I was imagining on my finger but it looks great none-the-less.
Reviewed on:Engagement Ring Cynthia
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elizabeth
93%
Absolutely gorgeous! Verified Buyer
This ring is so beautiful and sparkly! I'd always wanted an opal engagement ring so that's what we chose with white sapphire petals and Swarovski crystals around the band. The ring is bigger than I imagined but it does not look garish or like costume jewelry even though it's super eye-catching and beautiful! The band is just ever so slightly too large so I do get poked by the petals which is uncomfortable, but I purchased a small spacer to keep it in place better. You can't really see the crystals on the band but as a whole, I highly recommend this ring.
Reviewed on:Engagement Ring Muranda
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Valerie
87%
Stunning Verified Buyer
The ring I ordered is absolutely stunning. The opal is full of beautiful colors. I was able to fully customize my ring to meet my specifications. The only negative is the length of time it took to arrive. We paid the extra shipping and the ring arrived 5 days after the estimated arrival date. It was well worth the wait, though. The lighted box is a wonderful way to showcase the gorgeous jewelry. If you need your jewelry by a certain date, order early. I would order from here again!
Reviewed on:Engagement Ring Eddy
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Elena Coman
100%
Stone: Smarald & Diamant
Color / Metal: 14k Aur galben
My first time experiencing shopping from Glamira Verified Buyer
I discovered Glamira at the end of the last year (now it is August 2024).
The time I spent configuring rings over and over again was substantial.
I kept changing what I liked based on the possibilities I was discovering through the Glamira configurator.
It took me more than half a year to finally decide and have my very first order placed.
It is not the ultimate ring I would have ordered, but I really wanted to have a right hand ring from Glamira, with precious stones.
I never had any jewelry with precious stones before.
(As I write this, I am still waiting for my ring to be shipped)
I carefully configured my chosen ring with the metal and colour and the precious stones with their related qualities and placed the order to Glamira.
I paid online with a credit card. All good, so far.
After only a few days I have received an email from Glamira saying that the production of my ring is done and is almost ready to be expedited.
Still good. I loved the fact that they sent me a video with my final ring product so that I could see it while I was waiting for it to arrive.
The estimated delivery day arrived and things were still good, until I suddenly started to watch reviews (at start out of curiosity, then out of panic of an online scam).
The more I was reading the reviews, the more intense the panic.
Then I got to Glamira's Facebook. I was literally shocked to see so many negative reviews for all the posts that are still visible at this moment on Glamira's Facebook page.
It is, at the moment of this writing, one week of delay for the delivery.
But as the days were getting by and the delay started to increase, I did not just let time pass and maybe risk not having any possibility to get back the money I paid, in case of a scam.
Glamira's estimated delivery date was August 16 2024.
On August 24 I started to send them emails and contact them however it was possible.
I chatted with their AI chat bot, which was pleasant at start, but then it got really annoying as it kept giving similar responses, with a polite tone but with no useful information for me.
I was just waiting to get in touch with a real person from the customer service, but there was none at this point.
I sent Glamira messages through the contact form on glamira.ro and also glamira.com.
The next day, on August 20 2024, I received a reply to one of my contact forms that I submitted.
That was such a relief. It was the only thing I wanted, a reply from a real person, so that I am closer to concluding that this is not an online scam business.
Me and the person from Glamira's customer service exchanged a few really pleasant emails.
Thank you, sweetheart, for your replies (I will not disclose their name here, I do not think it is fair to do so).
In the reply I have been told that there is a delay because of the unique factor for each product that is different for each customer, they are sorry for the delay, they do their best to deliver as soon as possible with the best quality and as soon as the product will have the tracking number I will have it as well, sent by email.
After this email I literally went down from panic 100% to -10%. Well, some panic was still there, but at least I got to talk with someone who felt real.
Seeing all those negative reviews almost ruined my first shopping experience on Glamira.
Please do your own homework before believing all the stories you see on the internet.
As I was discussing the issue with my boyfriend, I also noticed some things.
He told me that all the big companies have bad reviews. He also asked me if I saw positive reviews as well.
I said yes, I did see many positive reviews. And, by answering his questions, I noticed a difference: the negative reviews were only some words of frustration. But, some of the positive reviews, alongside the nice words, also had images.
The fact that a review says that their ring got broken and there is no picture to prove that, is also an important factor.
Then my mind started working again and at this point my logic says that many, or some, of those negative reviews are maybe an active campaign from the competitors to slow down Glamira's sales and "maybe?" increase their sales? It is a possibility, you cannot trust easily when it comes to online statements...
Now that I am writing, I can track the steps my package is making towards me.
It is now in Romania and got scanned at several locations, as the package traveled to me with UPS.
I can check the tracking details on a Glamira inner page, specifically built for the UPS tracking numbers and your order.
I also created, before receiving my tracking number, in my panic times, an account on ups.com. Just to see if there is any package associated with my email address. It was not at that point and was not going to be.
But I now have the tracking number and I was able to see the detailed progress of my package using the received tracking number.
I hope that by this evening I will have received my ring, but I know now that it is just a matter of time.
Overall, if my ring gets to me today, there is only a 1 week delay.
Maybe the Glamira team can improve this estimation by increasing the time, but it is surely a more complex process and there are surely several scenarios that need to be covered in order to give a more accurate estimation.
Except for a few minor bugs, maybe some UX aspects and the delivery accuracy improvements, I do not see huge problems at Glamira.
I am waiting to see my ring and get to see the craftsmanship. I loved it already from the video they sent to me by email right after the production was done.
I am really thankful to Glamira for such an amazing configurator and thoughtful steps to make towards better customer satisfaction.
I am sure it is not easy to do so, while you also have to defend your business from the many negative reviews and trash thrown at them.
For sure, as their work towards better customer service progresses, things will get better and better.
A little more transparency in communication with the client will be a great deal.
And maybe announce the client if there will be known delivery delays. This will surely make a great impact in the customer's experience with Glamira.
I have recently received my package and the inside of the package and my ring are beautiful and delicate.
My ring is amazing. No picture can capture the beauty of the emerald and the diamonds. It is truly a gorgeous piece of craftsmanship. Delicate yet not fragile.
The ring feels so comfortable on my finger and, even though I thought the main stone will be too small, it actually feels as if it has the right measurements for my finger size.
Thank you so much, Glamira, for this amazing ring. You really have good craftsmanship in there.
Looking forward to seeing updates for the amazing configurator you have.
I am very happy with my order.
Wish you all the best, Glamira!
Reviewed on:Engagement Ring Metis
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Giuseppe Vinci
100%
Color / Metal: 925 Silver
Silver Ring Review Verified Buyer
Ring ordered January 12, 2023.
Very intuitive site for customization.
After placing the order, I was updated on every step, from production to shipping (including tracking)!
Expected delivery date January 25, 2023. Arrived January 23, 2023 (from Bulgaria to Sicily)!!!
As shown in the photo, very nice packaging, with a small bag, the box with the bearing (including LED lighting), certificate of guarantee!!!
The ring is in excellent condition and reflects what I had requested.
Including the measurement which, thanks to the measurement sheet provided by the site, turned out to be perfect!!
I just hope it doesn't darken over time!!!
In conclusion, I highly recommend this site for their professionalism.
Reviewed on:Herrenring Peaceful Twinkle 5 mm
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