You have the right to return the item
for 60 days after delivery
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JEWELLERY WARRANTY & PROTECTION PLANS
What do the Protection Plans cover?
SERVICES
LIFETIME
EXTENDED
EXTENDED +
Manufacturer’s Defects
Ring resizing
(1/ Within 60 days)(1/ every 12 months during the plan)(1/ every 12 months during the plan)Restoring Rhodium Plating, Polishing and Finishing
Removing tarnish and patina
Repair of broken jewellery (with no missing parts)
Diamond, Gemstone & Pearl Maintenance
Securing Stones (non-prong settings)
Prong tightening
Repair of damaged settings
Reshaping
Repair of chains, clasps, earring backs, cufflink backs
Replacement of damaged or missing stones up to 2.5 mm/apiece
Replacement of damaged or missing pearls
Repair of damaged enamel, onyx, ceramic, leather, wood or carbon parts
Replacement of damaged or missing center stone
Reproduction of broken jewellery (with no missing parts)
Free engraving after delivery
Monetary refund after 60 days of delivery
Store credit after 60 days of delivery
Loss or theft