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What do the Protection Plans cover?
SERVICES
Manufacturer’s Defects
Ring resizing
Restoring Rhodium Plating, Polishing and Finishing
Removing tarnish and patina
Repair of broken jewellery (with no missing parts)
Diamond, Gemstone & Pearl Maintenance
Securing Stones (non-prong settings)
Prong tightening
Repair of damaged settings
Reshaping
Repair of chains, clasps, earring backs, cufflink backs
Replacement of damaged or missing stones up to 2.5 mm/apiece
Replacement of damaged or missing pearls
Repair of damaged enamel, onyx, ceramic, leather, wood or carbon parts
Replacement of damaged or missing center stone
Reproduction of broken jewellery (with no missing parts)
Free engraving after delivery
Monetary refund after 60 days of delivery
Store credit after 60 days of delivery
view all conditions